Frequently Asked Questions

Everything you need to know about shopping with Fashion SZN.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 10-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for the best fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options via Klarna and Afterpay.

Can I change or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.

Do you restock items that are sold out?

Many of our core pieces are restocked regularly. We recommend signing up for 'Back in Stock' notifications on the specific product page to be alerted immediately.